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Shipping and Delivery Policy
St.Aims Delivery Policy and Charges
Our standard delivery timeframe 1-3 days for lagos and whithin orders and 4-5 days for non lagos orders… Multiple items may cost more depending on the weight and prices will be determined at checkout. Any additional delivery charges will not be refunded if you cancel or return your order unless the product is faulty or does not fit the description given.

SHIPPING CHARGES
Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from St.Aims.

DAMAGED ITEMS
If you received a damaged product, please notify us immediately for assistance.

SALE ITEMS
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Complaints
If you do have a complaint, please contact us so we can put it right. You will need to provide your full details. you can call +2348178348079, email customersupport@staims.com, or write to St.Aims Clothing Trocadero Square, plot 5A Blk 4, CBD, Rock Drive Lekki Phase 1, Lagos Nigeria . Complaints via e-mail should only be directed to the above e-mail address to ensure they are dealt with as quickly as possible. Complaints directed to an individual’s e-mail address may not be dealt with as promptly.

Unresolved Complaints- If you have already spoken to someone about your complaint but it remains unresolved, our Complaint Resolution team can step in. To speed things up, please provide your name address and phone number as well as details about your complaint e.g. store name, item number and your account or order number. Call +2348178348079, email customersupport@staims.com.

CONTACT US
If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: +2348178348079

By email: customersupport@staims.com

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